Cookie Policy

This Cookie Policy explains how Xyrus Technologies LLC (“Xyrus,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit our website or use any of our services (collectively, the “Site”). This policy should be read in conjunction with our Privacy Policy to understand how we collect and use personal data more broadly.

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1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are used to make websites function, improve user experience, and gather insights into how the site is used. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored until they expire or are manually deleted).

We also use related technologies—such as web beacons, pixels, and device identifiers—to support functions similar to cookies.

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2. How We Use Cookies

Xyrus uses cookies to serve our community of pet parents, veterinary professionals, clinics, vendors, and service providers. We use them to:

• Enable Core Functionality: Ensure secure logins, personalized dashboards, and smooth transitions across pages.
   

• Enhance User Experience: Remember your preferences (language, region, pet profiles, etc.) and help personalize your interactions.
   

• Measure and Improve Performance: Track user behavior (pages visited, time spent, feature usage) to improve our offerings.
   

• Deliver Relevant Content: Show you personalized promotions, pet health tips, marketplace deals, and location- or breed-based recommendations.
   

• Maintain Security: Detect suspicious activity and prevent fraud or misuse.
   

3. Types of Cookies We Use

We categorize the cookies used on the Site as follows:

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a. Strictly Necessary Cookies

These cookies are essential for you to navigate the Site and use its features (e.g., account login, secure checkout). Without them, services you’ve requested can’t be provided.

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b. Performance and Analytics Cookies

Used to understand how visitors interact with the Site. This includes metrics like page views, time on site, and referral sources. We use tools like Google Analytics to improve performance and user flows.

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c. Functionality Cookies

These remember your choices, such as username, pet preferences, location, or clinic selection to provide a more personalized and consistent experience.

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d. Targeting and Advertising Cookies

These are used to serve you relevant ads and offers, for example, a promotion from a local vet or product suggestions for your pet's breed and age. They may also limit ad frequency and track ad performance. Some of these cookies are set by trusted third-party partners.

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4. Your Choices and Control

You control your cookie experience with us:

• Cookie Banner: On your first visit, you’ll be prompted to accept or manage your cookie preferences. You can update them anytime by clicking “Cookie Settings” at the bottom of our site.
   

• Browser Settings: Most browsers allow you to block or delete cookies in the settings panel. Note: Disabling cookies may affect how certain features work.
   

• Opt-Out Tools: You may opt out of some advertising cookies via industry initiatives like the Network Advertising Initiative or Digital Advertising Alliance.
   

For detailed information on how we handle your data, please refer to our Privacy Policy.

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5. Changes to This Cookie Policy

We may update this policy to reflect legal, technical, or business changes. When we do, we’ll revise the “Effective Date” and may notify you via website banners or email (where applicable). Please revisit this page occasionally to stay informed.

 

6. Contact Us

If you have questions about how we use cookies or this policy, please contact us at:

Xyrus Technologies LLC.
Email: privacy@xyrus.pet